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Wicked Wanda's - Ottawa Sex Toy Store

4.7

67 reviews on

AI Summary

Based on 67 reviews

Exceptional customer service with knowledgeable and friendly staff who create a welcoming and comfortable environment for shoppers;

Unique and beautiful shopping atmosphere, located in a historical building, filled with art and high ceilings that enhance the shopping experience;

Diverse range of quality products and educational workshops, along with community support through various events and local artist showcases.

Lana

Edited a month ago

Verified

Wicked Wanda’s is a key staple in downtown Ottawa. Owned by a Mother Daughter duo both women are exceptionally talented and knowledgable in all aspects of any question you may have. Located in the beautiful historical building of Barrymores original entrance. With stunningly high ceilings, beautiful art work inside and great quality products you will soon love your shopping time. Also with awesome staff it’s a must see shop. Travellers from all over come here for an unforgettable time. You just never know what kind of events they are also holding or workshops that are happening. I always have a great time shopping here.

Jo Davey

a month ago

Verified

Exceptional service, and absolutely stunning space. I am in awe of the beauty that this shop continues to evolve into. It is a welcoming sex positive space with knowledgeable staff and well-sourced items. Keeps me coming back for more!

Macha Dubois Pépin

7 months ago

Verified

Highly recommend this store! Customer service is stellar - employees are so knowledgeable and create a space that is safe, comfortable and fun for customers. They have great products and workshops as well, and are committed to supporting the community in providing sex-positive education that is catered to individual preferences and goals. I really enjoy their pop-up events; they are varied, showcase lots of local artists and businesses, and are so much fun... great excuse to go get the items you want in a fun and animated environment.

John Oakes

a month ago

Verified

I bought two items and was very comfortable with Wanda and happy with staffs knowledge.

phillip turner

Edited 3 months ago

Verified

Went with my gf. Wanda was friendly, knowledgeable and made us both feel comfortable.

Pearly Pouponneau

9 months ago

Verified

Wicked Wandas is my go to for s3xesories (s3x accessories) and more importantly EDUCATION. The staff is so informative. Lana is often there and she takes pride in guiding you with exactly what you are looking for. They also host great events. 10/10 would recommend.

Charlene Szeto

a year ago

Verified

Went in today and got this super cute and reasonably priced rave fan! Personally I think the quality is better than the KandisWorld fans. Perfect for the festival season!! Customer service was also wonderful! LOVE!

Ona Praderas

9 months ago

Verified

Super epic store owned by lovely ladies. Highly recommend as they support local makers and are very well informed about needs people might have.

KE Robin

6 years ago

Verified

Wicked Wanda's has never failed to exceed my partner and I's expectations. The staff are very knowledgeable and are very helpful. They were able to provide us with a proof of purchase from months prior in order to obtain a replacement product that we had thrown out the receipt for. When faced with a customer service issue with an external company (regarding our product replacement), Wicked Wanda's general manager was quick to remedy the issue when we contacted them about it and their resolution of the problem went way above what we expected. We highly recommend this shop and will continue to shop here in the future!

S Y

3 years ago

Verified

OH MY GOD! If you need to go to any shops like this, make Wicked Wanda’s your first and only stop. I’ve never felt so comfortable and welcomed into a shop like this. So clean and cozy. 10/10, will absolutely be back and I will never go to another shop. Thank you so much for being such a wonderful business!

Jacob Johnsson-Werner

2 years ago

Verified

Wow, what a great shop. Maddy is amazing! Great at recommending the right products for you and amazing selection of everything. Really open to understanding your needs and willing to help you find the right things. They made me feel super comfortable. Couldn't recommend more and will go back and back again!

KT P.

6 years ago

Verified

Great store with a wide range of products at great prices. I never had a negative experience and always received superb advice and customer service. Kudos to Jamellia who has a wonderful personality and she actually remembered me the last time I visited the store. I intend to remain a loyal customer of Wicked Wanda's!!

Vonny Hines

a month ago

Verified

The clerk was fantastic. Good items

Dean Ross

5 years ago

Verified

I have been a client of Wicked Wanda’s For years. From the tiny shop on the west side of Bank to the superstore it is now across the street. The customer service from Lana Poulson is five star. I should mention, at the height of quarantine, Wanda herself was doing home deliveries?! The ambience, the selection and set up makes for a great shopping experience ⭐️ ⭐️⭐️⭐️⭐️ Plus my dog loves visiting the staff as well 😊

Syd Iris

2 years ago

Verified

Amazing customer service! The woman I spoke to was very helpful and kind. I didn’t get what I was looking for but I left with a cool product regardless. I’ll definitely be back again soon.

Michiao Wu

2 years ago

Verified

Joella was friendly. She listened and offered tone of tips and great recommendation. It makes the whole experience smooth and fun. Strongly recommend to visit if you are in the neighbourhood.

Ednadawg Mackie

5 years ago

Verified

I had an issue with a product that failed. I made a call and wicked Wanda's more than compensated me by going above and beyond my expectations by directly mailing me a replacement product. I am more than impressed with how this played out. I highly recommend this shop for anyone looking for excellent assistance Thank you wicked wanda 😎

Sarah O'Rourke

6 years ago

Verified

Only adult store I shop at in Ottawa. The staff are friendly and very professional and always make you feel comfortable. They're honest about products and give good recommendations! And its LGBTQ+ friendly!