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I've always had pleasant experiences at the shop, to be honest! But I went in the other day to look at dance heels(my first pair!) & didn't really know what I was doing. Joella was soo helpful & kind. She helped me find the right size & fit for what I needed as starter shoes & took lots of time to help me out. :) I love my new shoes! Thanks, Joella!!

Super epic store owned by lovely ladies. Highly recommend as they support local makers and are very well informed about needs people might have.

Went in today and got this super cute and reasonably priced rave fan! Personally I think the quality is better than the KandisWorld fans. Perfect for the festival season!! Customer service was also wonderful! LOVE!

Wow, what a great shop. Maddy is amazing! Great at recommending the right products for you and amazing selection of everything. Really open to understanding your needs and willing to help you find the right things. They made me feel super comfortable. Couldn't recommend more and will go back and back again!

OH MY GOD! If you need to go to any shops like this, make Wicked Wanda’s your first and only stop. I’ve never felt so comfortable and welcomed into a shop like this. So clean and cozy. 10/10, will absolutely be back and I will never go to another shop. Thank you so much for being such a wonderful business!

Wicked Wanda's has never failed to exceed my partner and I's expectations. The staff are very knowledgeable and are very helpful. They were able to provide us with a proof of purchase from months prior in order to obtain a replacement product that we had thrown out the receipt for. When faced with a customer service issue with an external company (regarding our product replacement), Wicked Wanda's general manager was quick to remedy the issue when we contacted them about it and their resolution of the problem went way above what we expected. We highly recommend this shop and will continue to shop here in the future!

Great store with a wide range of products at great prices. I never had a negative experience and always received superb advice and customer service. Kudos to Jamellia who has a wonderful personality and she actually remembered me the last time I visited the store. I intend to remain a loyal customer of Wicked Wanda's!!

Amazing customer service! The woman I spoke to was very helpful and kind. I didn’t get what I was looking for but I left with a cool product regardless. I’ll definitely be back again soon.

The best sex shop in DA WORLD , and I've been to Amsterdam , I would know.

I have been a client of Wicked Wanda’s For years. From the tiny shop on the west side of Bank to the superstore it is now across the street. The customer service from Lana Poulson is five star. I should mention, at the height of quarantine, Wanda herself was doing home deliveries?! The ambience, the selection and set up makes for a great shopping experience ⭐️ ⭐️⭐️⭐️⭐️ Plus my dog loves visiting the staff as well 😊

Joella was friendly. She listened and offered tone of tips and great recommendation. It makes the whole experience smooth and fun. Strongly recommend to visit if you are in the neighbourhood.

I had an issue with a product that failed. I made a call and wicked Wanda's more than compensated me by going above and beyond my expectations by directly mailing me a replacement product. I am more than impressed with how this played out. I highly recommend this shop for anyone looking for excellent assistance Thank you wicked wanda 😎

This is such a fun place to shop! Staff are not overbearing, but friendly and give you your space to shop. Lots of variety, you're sure to find what you need (and more)! I love their sample sizes!

Only adult store I shop at in Ottawa. The staff are friendly and very professional and always make you feel comfortable. They're honest about products and give good recommendations! And its LGBTQ+ friendly!

wicked wandas offers a safe, informed and helpful environment for all. Great quality products, knowledgable and friendly staff, and lots of fun!

Great shop. Great selection and great prices. Had a few questions about some similar products and Joella was super knowledgable and helpful. Best sex toy store in Ottawa for sure!!

Met Wanda last year at what used to be called Sexapalooza. She was incredibly friendly and comfortable to chat with. If you tend to be shy... have no worries as Wanda and her staff will put you at ease!!